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Meet ReturnX AI. Your assistant to customer retention and satisfaction
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INTRODUCING

Intelligent
Returns with
AI-Powered Analytics

Revolutionize eCommerce returns with ReturnX's AI feature. Boost growth and retain customers using your unique store data.

Join the waitlist

Make eCommerce Returns Simple

Boost brand growth and customer retention with an intelligent returns management system

Install on Shopify
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Introducing

Intelligent Returns with
AI-Powered Analytics

Boost brand growth and customer retention with an intelligent returns management system

Join waitlist
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Make eCommerce Returns Simple.

Boost brand growth and customer retention with an intelligent returns management system

Install on Shopify
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Trusted Partners

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ithink logistics icon

Why ReturnX?

Improve Customer Experience, Build Loyalty

9 in 10 customers consider repurchasing from brands with a better returns experience. With ReturnX, provide a seamless experience that converts your first time buyers into loyal customers.

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Improve margins + Keep Customers Satisfied

Make returns and exchanges page work for your brand growth. We help you deliver a branded self-service experience that keeps your customers delighted while saving you time and retaining more revenue.

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Convert return-refund requests to exchange orders

ReturnX enables your brand to incentivise customers to exchange for another item or store credit to retain money within your business while providing a delightful experience that boosts loyalty.

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Trusted by fastest growing eCommerce brands

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We are pleased to send our customers to ReturnX’s platform because it consistently provides a great shopping experience that looks exactly like our store.

Customer Service Lead, Leading Sneaker Brand,
London

stars

ReturnX’s returns management and automation helps us save time with forms. The instant exchange feature has helped us reduce refunds since installation.

Founder,
Top eyewear marketplace,
MENA

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Processing returns and exchanges was time consuming. Our new revenue oriented returns page means returns are more structured to help improve our service.

eCommerce Director,
Growing Cashmere brand,
Europe

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One solution to all your
return related problems

Take back full control of your time, retain revenue and improve your customer experience with a solution made to power your brand’s returns

less-refunds-more-exchanges

Less refunds, more exchanges

In-built tools to help you drive exchanges and upsells instead of returns. Our average merchant converts 1 in 4 return requests to exchange order.

analytics

Analytics at your fingertips

Detailed-actionable analytics about your store and customers to reduce returns, improve retention and more.

tailored to your brand

Tailored to your brand

Fully-branded portal, custom returns rules and policies, email templates and more that put your brand at the centre of the returns experience.

inventory management

Inventory and ERP integrations

We integrate with your Inventory, ERP and logistics systems to maintain up-to-date info on exchange and returned items

hassle free label issueing

Hassle-free label issuing

coming soon

Connect your logistics providers and enable automatic returns label issuing to customers through branded emails.

automate workflows

Automate with workflows

coming soon

Save your customer support team from hundreds of emails by automating returns processes with custom rules and workflows

Transform your brand’s returns experience

Create a branded returns experience, get more exchanges, improve revenue, increase customer loyalty and save hundreds of hours with ReturnX.

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