Boost brand growth and customer retention with an intelligent returns management system
9 in 10 customers consider repurchasing from brands with a better returns experience. With ReturnX, provide a seamless experience that converts your first time buyers into loyal customers.
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Make returns and exchanges page work for your brand growth. We help you deliver a branded self-service experience that keeps your customers delighted while saving you time and retaining more revenue.
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ReturnX enables your brand to incentivise customers to exchange for another item or store credit to retain money within your business while providing a delightful experience that boosts loyalty.
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Take back full control of your time, retain revenue and improve your customer experience with a solution made to power your brand’s returns
In-built tools to help you drive exchanges and upsells instead of returns. Our average merchant converts 1 in 4 return requests to exchange order.
Detailed-actionable analytics about your store and customers to reduce returns, improve retention and more.
Fully-branded portal, custom returns rules and policies, email templates and more that put your brand at the centre of the returns experience.
We integrate with your Inventory, ERP and logistics systems to maintain up-to-date info on exchange and returned items
Connect your logistics providers and enable automatic returns label issuing to customers through branded emails.
Save your customer support team from hundreds of emails by automating returns processes with custom rules and workflows
Create a branded returns experience, get more exchanges, improve revenue, increase customer loyalty and save hundreds of hours with ReturnX.